How do I update my Online Exhibitor Profile?
You can update your exhibitor profile by using your log-in data included in your “Confirmation” email. Add additional information, update contact information and your social media channels.
What insurance coverage do I need and who should be listed as additional insured?
Exhibitor is required to obtain liability insurance in the minimum amount of $1,000,000 and to list Koelnmesse Inc, 8770 W Bryn Mawr Ave, Suite 1300, Chicago, IL 60631 as additional insured. A certificate of insurance must be provided to show organizer if requested. Please review this information in your Terms & Conditions that were signed [...]
Will there be security in the exhibit hall?
Show management will provide perimeter security during installation, exhibition and dismantling. Beyond this, Management and the facility will not be responsible for the safety or property or the exhibitor. Please secure your property and do not leave items in the booth overnight.
Do I need to order booth cleaning?
Each booth will be vacuumed prior to the show opening on Wednesday. Any additional booth cleaning must be ordered. General hall cleaning and aisle vacuuming will be done nightly.
Can my staff leave the booth unattended?
Your booth must be staffed by at least one representative for the duration of the event.
When can we break down our booth?
Exhibitors may begin dismantling their displays immediately after the show closes at 4:00 pm on Friday, June 24. In agreement with the Exhibition Terms and Conditions, exhibitors may not dismantle or remove any portion of their exhibit prior to the 4:00 pm closing time.
How do I get my equipment and materials to the show floor?
Please find all freight related information on pages 65-74 of the Exhibitor Service Manual (PDF version). This includes carriers, rates, maps, shipping labels and delivery times. Options for Moving in Your Materials NO COST: Carry your boxes into the convention center from the hotel or parking garage. You can hand-carry or use a cart that [...]
Can I set up my own booth?
Exhibitors are allowed to set up and dismantle their booth provided the staff is employed full-time by the exhibiting company. If you are using an Exhibitor Appointed Contractor or Booth Builder (EAC), please complete the Exhibitor Appointed Contractor Form on page 13 of the Exhibitor Service Manual (PDF version). The EAC’s certificate of insurance must [...]
Can I have a hanging sign over my booth?
Hanging signs are only available for peninsula and island booths at a maximum height of 16ft (4.88m) from the top of the sign to the floor. All hanging signs must be approved in advance by Show Management in writing. Email services@koelnmessenafta.com.
What are the restrictions for my booth structure?
Linear Booths: May not extend beyond 8ft (2.44m) tall. For pipe & drape booths, display materials should be arranged to not obstruct sight lines of neighboring exhibitors. Perimeter Booths: All guidelines for linear booths apply but maximum backwall height is 12 ft (3.66m) Island Booths: Height limit is 16ft (4.88m). This includes hanging signs. Booth [...]
