h+h americas: May 7 – 9, 2025 | #hhamericas
Rosemont, IL | USA
h+h americas: May 7 – 9, 2025 | #hhamericas
Chicago, IL @ Donald E. Stephens Convention & Conference Center in Rosemont
Frequently asked questions2022-02-11T23:42:03+00:00

Frequently Asked Questions

Are there Sponsorship & Promotional opportunities to enhance my show presence?2023-03-04T13:02:42+00:00

Take advantage of our Sponsorship & Marketing Opportunities. Find more information at https://www.hh-americas.com/sponsorships/ and contact Jessica Boweak to discuss options at j.boweak@koelnmesse.us.

You can also find FREE promotional tools at https://www.hh-americas.com/hha-promo-tools/.

Can I get an Attendee List?2023-03-04T13:02:07+00:00

For privacy purposes, attendee lists are not available. You may use our h+h connect platform to explore exhibitors, discover products, and network with show attendees.

Can I have a hanging sign over my booth?2023-03-04T13:31:25+00:00

Hanging signs are only available for peninsula and island booths at a maximum height of 16ft (4.88m) from the top of the sign to the floor. All hanging signs must be approved in advance by Show Management in writing. Email operations@hh-americas.com.

Can I pre-order a scooter or wheelchair?2022-01-14T20:11:16+00:00

Yes, RES has a limited inventory of accessibility scooters and wheelchairs. We recommend if you need support please place or order in advance to ensure access. Please use the following PDF order form our call the following phone number.

Order form

Scooters +1-847-696-2208
Wheelchairs is +1-847-692-2220

Can I set up my own booth?2022-02-11T23:26:11+00:00

Exhibitors are allowed to set up and dismantle their booth provided the staff is employed full-time by the exhibiting company. If you are using an Exhibitor Appointed Contractor or Booth Builder (EAC), please complete the Exhibitor Appointed Contractor Form  on page 13 of the Exhibitor Service Manual (PDF version). The EAC’s certificate of insurance must also be submitted as an attachment when submitting this form.

If you have any questions about EAC requirements, please contact RES at customerservice@rosemontexpo.com.

Can my staff leave the booth unattended?2022-02-11T23:27:44+00:00

Your booth must be staffed by at least one representative for the duration of the event.

Do I need to order booth cleaning?2022-02-11T23:28:07+00:00

Each booth will be vacuumed prior to the show opening on Wednesday. Any additional booth cleaning must be ordered. General hall cleaning and aisle vacuuming will be done nightly.

h+h americas has affordable exhibition opportunities for those with limited financial means.2023-03-04T13:23:51+00:00

The Indie Untangled Newcomers Pavilion offered by Indie Untangled is designed to help solo-preneurs and small startups in all segments of the craft industry take advantage of the opportunity to exhibit at h+h americas with support and guidance and at a lower price point. Participants will get access to a cooperative space in the center of the action on the show floor. In addition, you will get help building the wholesale segment of your business, with special education and networking events to set you up for success at h+h americas and moving forward.”

h+h americas is undertaking outreach efforts to uplift marginalized communities.2023-03-04T13:23:17+00:00

We are excited to announce that Knit the Rainbow, a non-profit organization based in New York City, will host a stitching lounge on the show floor where attendees can knit or crochet squares that will be used to create garments for homeless LGBTQ+ youth.

h+h americas will welcome exhibitors and attendees with physical disabilities.2022-01-14T20:07:46+00:00

We are hosting a virtual training session for all of our instructors with accessibility consultant Renee Van Hoy to help them create accessible instruction and classroom materials. The Rosemont Convention Center is handicap accessible. Handicap parking is located on the ground floor of the parking garage. Mobility scooters will be available. Seating areas will be located inside the convention center near the entrance and on the show floor at regular intervals.

For more information: visit or Scooter and Wheelchair Order Form

How can I cut down on my overall costs?2023-03-04T12:51:47+00:00
  • Avoid sending multiple shipments—material handling rates are per shipment
  • You may carry your materials into the show. Please see the service kit for details
  • If shipping multiple pieces, make sure they are created/palleted and shrink-wrapped to be charged as one shipment
  • Schedule any necessary labor on straight time
How do I get an International Visa letter of invitation?2023-03-04T12:59:26+00:00

Once you have completed your event registration, please email operations@hh-americas.com to request the necessary letter needed for your VISA appointment.

Trade fair participants from countries whose citizens require a visa for traveling to the United States of America have to present an official letter of invitation from Koelnmesse in the scope of their visa application.

So that we can formulate this letter as accurately as possible, we require particular information from you. Be sure to provide the following in your email:

  • Exhibitor / Visitor
  • Country
  • Company
  • First name
  • Last name
  • Business address
  • Passport-No.
  • Date of birth
  • Telephone
  • e-mail
  • Enter your email address
  • The nearest USA consulate in my country is located in the following city under the following address:

You will receive the official invitation by email once your registration is confirmed.

Important note:

We would kindly ask you to inform yourself about the valid entry requirements (i.e. visa requirement) and complete the necessary formalities in good time before the event begins.

Koelnmesse assumes no liability in the event that your visa application is denied, your visa is received too late or in case you are not able to travel to the event due to any other reasons.

We will contact you within two days. This time limit applies from Monday to Friday, however not for Saturdays, Sundays or bank holidays.

How do I get my equipment and materials to the show floor?2023-03-04T13:34:36+00:00

Please find all freight related information on pages 70-79 of the Exhibitor Service Manual (PDF version). This includes carriers, rates, maps, shipping labels and delivery times.

Options for Moving in Your Materials

NO COST: Carry your boxes into the convention center from the hotel or parking garage. You can hand-carry or use a cart that will fit through a SINGLE-WIDE entrance door. THERE ARE NO DOUBLE DOORS!

CARTLOAD SERVICES: Special freight service for small vehicle deliveries. This service is for those who have small and carry items and must fit on a 3ft x 4ft pushcart in one trip only – $125 per trip. See page 65 of the manual.

ADVANCE/ONSITE SHIPPING: Ship to advance warehouse by June 16 or ship directly onsite. Material handling charges will apply. See service manual forms for rates and deadlines.

How do I make hotel reservations?2023-03-04T13:00:36+00:00

You can find hotel information and reservation under the “General” tab at the top of the page. The listed hotels offer special convention rates and room blocks. Click here for more information.

How do I register my exhibitor booth personnel?2023-03-04T13:00:49+00:00

Coming soon! Opening March 15th.

How do I update my exhibit floor plan Exhibitor Profile?2023-03-04T13:04:14+00:00

You can update your exhibitor profile by using the log-in data included in your “Confirmation” email. Add additional information, update contact information, and your social media channels. If you need assistance, please email operations@hh-americas.com.

Is there parking at the convention center?2022-02-11T23:32:32+00:00

There is a parking garage located off River Road on Williams Street, across from the convention center. The price is $15/day.

What are h+h americas exhibit hall hours?2023-03-04T13:17:25+00:00
  • Wednesday, June 21st, 10:00 am – 6:00 pm
  • Thursday, June 22nd, 10:00 am – 6:00 pm
  • Friday, June 23rd, 10:00 am – 3:00 pm
What are h+h americas Health & Safety guidelines?2022-04-05T15:09:38+00:00

Show management will work in conjunction with local, state, and feral authorities to provide the best possible environment. Show management retains the right to update our health policy. If you have specific questions, please contact the show director.

What are the exhibitor move in hours?2023-03-04T13:26:02+00:00

Exhibitor Move-in

  • Monday, June 19th, 9:00 pm – 6:00 pm
  • Tuesday, June 20th, 8:00 am – 6:00 pm

*The RES Service Desk closes at 4:30 pm each day
**All booths must be completely set up and freight removed by 4 pm on Tuesday
***Sunday move-in is available only by special request. email operations@hh-americas.com.

What are the regulations to enter h+h americas?2022-04-05T14:46:39+00:00

h+h americas is accessible WITHOUT proof of vaccination, recovery or negative testing results. This will simplify our registration process and entry to the show floor. Masks are NOT required on the show floor. We ask that you respect the wishes of the individual you will meet with during the show. We will provide optional, complimentary Covid testing kits to those who would like to test themselves during our event.

What are the restrictions for my booth structure?2023-03-04T13:27:05+00:00
  • Linear Booths: May not extend beyond 8ft (2.44m) tall. For pipe & drape booths, display materials should be arranged to not obstruct sight lines of neighboring exhibitors.
  • Perimeter Booths: All guidelines for linear booths apply but maximum backwall height is 12 ft (3.66m)
  • Island Booths: Height limit is 16ft (4.88m). This includes hanging signs.
  • Booth materials may not extend beyond the dimensions of the booth space.

Any planned structures exceeding 8ft (3.35m) must be approved in advance by Show Management in writing. Please send plans to operations@hh-americas.com by June 1, 2023.

What equipment and services are included with my Hardwall Package Add-on?2023-03-04T13:14:37+00:00

For detailed information and pricing, click here.


• White 8’ high hardwall construction
• Company name
• Hanging Shelves (4) per 10’ booth
• Carpet – gray
• Gooseneck lights (3) per 10’ booth
• Electrical – 1 outlet
• Wastebasket (1)


• White 8’ high hardwall construction
• Company name
• Carpet – gray
• Gooseneck lights (3) per 10’ booth
• Electrical – 1 outlet
• Wastebasket (1)

Furniture Package A

• (1) Information Counter
• (1) Barstool

Furniture Package B

• (1) 30” Round Table
• (3) Side chairs

What equipment and services are included with my standard booth?2023-03-04T13:05:12+00:00

Linear, Corner and Perimeter Booths

– Gray booth carpet

– 8 ft high pipe and drape walls and all sides (white/gray)

– 7 in x 44 in booth ID sign with company name/booth number

Peninsula and End-cap Booths

– Gray booth carpet

– 8 ft high pipe and drape back wall (white/gray)

– 7 in x 44 in booth ID sign with company name/booth number

Island Booths

– Gray booth carpet

– Island booths do not come with drape or ID signs. You can order these from the General Services Contractor.

What expenses should I keep in mind when budgeting for the show?2022-02-11T23:32:52+00:00
  • Exhibit space rental
  • Additional furnishings, equipment and graphics
  • Marketing materials, give-aways, etc.
  • Shipping and material handling fees
  • Electric, internet, audio visual
  • Staff expenses: hotel, travel, meals
What insurance coverage do I need and who should be listed as additional insured?2022-02-11T23:28:47+00:00

Exhibitor is required to obtain liability insurance in the minimum amount of $1,000,000 and to list Koelnmesse Inc, 8770 W Bryn Mawr Ave, Suite 1300, Chicago, IL 60631 as additional insured. A certificate of insurance must be provided to show organizer if requested. Please review this information in your Terms & Conditions that were signed with your booth contract.

What is the Code of Conduct at h+h americas?2023-03-04T13:22:36+00:00

We are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, race, ethnicity, religion, national origin, or other protected characteristics. We expect all attendees, media, speakers, volunteers, organizers, venue staff, and exhibitors to help us ensure a safe and positive experience for everyone.

Please visit https://www.hh-americas.com/code-of-conduct/ for more information.

When can I pick up my badge?2023-11-06T12:47:00+00:00

Registration Hours:

Monday, April 29th, 1:00 pm – 6:00 pm
Tuesday, April 30th, 8:00 am – 6:00 pm
Wednesday, May 1st, 8:00 am – 6:00 pm
Thursday, May 2nd, 8:00 am – 6:00 pm
Friday, May 3rd, 8:00 am – 3:00 pm

When can we break down our booth?2023-03-04T13:30:15+00:00

Exhibitors may begin dismantling their displays immediately after the show closes at 3:00 pm on Friday, June 23. In agreement with the Exhibition Terms and Conditions, exhibitors may not dismantle or remove any portion of their exhibit prior to the 3:00 pm closing time.

When selecting speakers and topics for the business conference, diversity is a key criteria.2022-01-13T21:09:38+00:00

The conference faculty represent diverse backgrounds in the crafts industry. The conference content will include presentations focused specifically on diversity, equity, inclusion, and belonging.

Where can I find information about updated Safety Regulations for the event?2022-02-11T23:20:39+00:00

Go to the “Health & Safety” tab at the top of the page.

Where can I find the h+h americas Exhibitor Service Manual?2022-02-11T23:23:08+00:00

Look for the manual under the “For Exhibitors” tab at the top of the page. Our General Services Contractor is Rosemont Exposition Services (RES) and you can order all services through them. Place orders using PDF forms or the RES online order platform. RES can be contacted at customerservice@rosemontexpo.com or +1-847-595-2208.

Where can I go onsite if I forgot to order something for my booth or need assistance?2022-02-11T23:33:34+00:00

The Exhibitor Services Desk is located at the back of Hall A by the restaurant area. They are open from 8:00am-4:30pm.

Will convention staff be vaccinated?2022-01-08T21:36:15+00:00

We have requested that all convention staff during show days and hours show proof of vaccination.

Will late access to the Exhibit Hall be allowed during setup?2023-03-04T13:15:47+00:00

Contact show management at operations@hh-americas.com to request access to the exhibit hall outside of the appointed move-in times.

Will people call me to book a hotel room?2023-03-04T13:17:59+00:00


Please do not work with or give your information to any company representing themselves as the “Official Housing Company” of the h+h americans or Koelnmesse Inc! Reservations made by these unaffiliated organizations may have unreasonable cancellation/change penalties or be completely non-refundable, and the rates are much higher than what we offer.

We have worked diligently with all of the hotels on this page to establish the hotel block and room rates for our attendees and exhibitors. Improper solicitation of hotel reservations from any company or housing provider is NOT approved by Koelnmesse Inc.

Do not accept phone calls from “Check in Now” regarding your hotel needs for h+h americas. The call may come from 813-867-5918 or 813-522-5531.

Please report any unauthorized solicitation to Darrin Stern at d.stern@koelnmesse.us.

Will there be security in the exhibit hall?2022-02-11T23:28:26+00:00

Show management will provide perimeter security during installation, exhibition and dismantling. Beyond this, Management and the facility will not be responsible for the safety or property or the exhibitor. Please secure your property and do not leave items in the booth overnight.

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